Mivra Privacy Policy

This Privacy Policy describes how Mivra collects, uses, shares, and protects the personal data you provide or that we collect when using our instant messaging and team collaboration software (the “Service”). By using our Service, you confirm that you have read and understood the terms of this policy. We are committed to protecting your privacy and want you to understand how we handle your data.

1. Data Collection and Usage

1.1 Necessary Account Data

- Account Information: To create an account and use Mivra’s services, you need to provide essential registration information such as your username, email address, and password. We collect this information solely for account management, authentication, and service provision.

- Profile Picture and Display Name: You can set your profile picture and display name. This information helps you interact with other users and can be controlled for public visibility.

1.2 User Communication Data

- Message Content: We store the messages you send on Mivra to ensure the proper functioning of message delivery. This includes text messages, images, files, and voice messages. Your messages are encrypted when necessary and deleted after transmission, not stored for long periods.

- If you participate in a group or channel, we store relevant group or channel information, including member lists and message history. You can control which information is publicly visible according to your privacy settings.

1.3 Device and Log Information

- Device Information: We may collect information about the device you use (such as operating system version, device model, IP address, etc.) to ensure the proper functioning of the service and improve user experience.

- Log Data: We may collect operation logs (such as login activity, device usage, etc.) for performance analysis, error detection, and technical support.

1.4 Location Data

If you choose to allow it, Mivra may collect location-related data (such as GPS coordinates) to provide location-based services (e.g., finding nearby users or devices). This data is not stored long-term and is only used for specific features.

2. Data Protection and Security

2.1 Encryption Technology

- End-to-End Encryption: To ensure the security of your messages, Mivra encrypts the messages you send with end-to-end encryption. This means that only the sender and recipient can decrypt the message content.

- Data Transmission Encryption: All data transmitted through Mivra is protected by encryption protocols (such as TLS) to ensure secure transmission over the internet.

2.2 Data Storage

- Data Storage: All data is encrypted and stored on our servers. This includes your message history, files, and attachments. We store only the data that is necessary in the short term and regularly clean up unnecessary storage data.

2.3 Access Control

We employ multi-layer security measures to restrict access to user data, including authentication, permission management, and encryption protection. Only authorized employees and systems are allowed to access specific data.

3. Data Sharing and Third Parties

Mivra is committed to not selling, renting, or exchanging your personal data with any third parties. We will only share your data with third parties in the following cases:

- Legal Compliance: We may disclose your information when legally required or in response to valid government requests (e.g., court orders or other legal processes).

- Service Providers: We may share data with third-party providers who support infrastructure, technical services, or customer support to help us provide and improve the service. We will ensure that these providers comply with relevant privacy protection requirements.

- Merger and Acquisition: If Mivra is acquired or merged with another company, your personal data may be transferred to the new company and will continue to be processed according to this Privacy Policy.

- Third-Party SDK Usage: To better serve you, we have integrated third-party SDKs into our application. Please note that these SDKs may collect and use some of your personal information. We have carefully selected OpenInstall as a partner and allow them to process the collected data in an anonymized and aggregated manner for building data models to provide data services. The following are details about OpenInstall SDK:

- Partner: OpenInstall

- Types of Information Collected: Device brand, model, operating system version, network information (IP address), clipboard, Android ID, device serial number, IMEI, IDFA, OAID, GAID, MAC address.

- Purpose of Use: Data statistics and analysis, cheat monitoring, mobile advertising effectiveness monitoring.

- Data Processing: OpenInstall will only collect the above information after obtaining your consent and will anonymize it for processing. OpenInstall will not proactively request any permissions from your mobile device.

Data Sharing and Disclosure: We will not share your personal information with unrelated third parties, except under the following circumstances:

We will not share your personal information with unrelated third parties, except under the following circumstances:

- With Your Consent: We will share your personal information with third parties only after obtaining your explicit consent.

- Partners: As mentioned above, we share some of your device information with partners like OpenInstall for services such as data statistics, analysis, and advertising effectiveness monitoring.

- Legal Requirements: We may disclose your personal information when required by law or to comply with legal processes.

4. User Privacy Rights

According to applicable laws and regulations, you have the following rights:

- Access: You may request access to the personal data we store about you.

- Correction: If you believe that the data we store is incorrect, you may request a correction.

- Deletion: In certain cases, you may request the deletion of your personal data. For example, if your data is no longer necessary for us to provide the services, or if you deactivate your account.

5. Data Retention

We retain your personal data according to the following principles:

- During Service Use: We will retain your data while you are using Mivra services to provide the service to you.

- Legal Requirements: If required by law (e.g., related to legal proceedings), we will retain specific data.

- Data Cleanup: If you delete your account or request data deletion, we will delete most of your data as requested. For some data that must be retained (e.g., transaction records), we will comply with legal requirements.

User Account Deletion Guide

• If you wish to delete your account, please follow the steps below:

• Open the Mivra APP;

• Go to the [Me] page and click [Privacy and Security];

• dianSelect [Delete Account] in the Privacy Settings;

• We will process your application as soon as possible after receiving it and completely delete your account and related data, unless otherwise provided by laws and regulations

6. Children’s Privacy

Mivra places high importance on the protection of children’s privacy. Our app is not intentionally designed to collect personal information from children under 13. If we become aware that we have accidentally collected information from children under 13, we will take reasonable measures to promptly delete this information.

Parental Consent

- If we intend to provide services to children under 13, we will obtain explicit parental or guardian consent before collecting any personal information. We may ask parents to consent to their children’s use of certain features or services.

Collection and Use of Children’s Data:

- We will only collect and process children’s data to the extent allowed by law and only for necessary purposes related to providing the app’s services. Collected data will be specially protected, and we will not use it for advertising or share it with third parties without explicit parental or guardian consent.

- Parental Control and Deletion Requests:

As a parent or guardian, you have the right to review, correct, or delete your child's personal information at any time.

7. Data Security

We implement reasonable technical and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, the internet is not 100% secure, and we cannot guarantee the absolute security of your data during transmission.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of these changes within the app. You can accept these changes by continuing to use our services.