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FAQ

Frequently Asked Questions

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  • Mivra is an instant messaging app focused on privacy protection and secure communication. It supports private chats, group chats, audio/video calls, file transfer, multi-device sync and on-premises enterprise deployment — suitable for individuals, team collaboration and enterprise security scenarios.

  • Mivra puts communication security and data privacy first. Key features include strong data encryption, on-premises deployment, multi-account management, super groups for tens of thousands of members, group audio/video calls, group live streaming, and AI assistant and translation. Your data can be hosted on your own servers for greater data sovereignty.

  • Mivra supports super groups of up to 100,000 members, meeting the needs of large organizations and enterprises — far beyond the traditional limit of a few hundred.

  • Yes. Mivra supports Android, iPhone, Windows, macOS and Linux. You can stay signed in on multiple devices at once and keep your message history in sync.

  • Normally no. After signing in with the same account, your cloud message data syncs automatically. However, for special encrypted sessions (secret chats), those records will not sync to the new device.

  • Yes. Mivra uses encrypted communication to keep messages protected in transit, reducing the risk of interception and tampering.

  • A secret chat is a higher level of secure communication, featuring: • Stronger encryption • Screenshot alerts • Leak prevention • Stricter privacy protection Ideal for sending sensitive information.

  • Mivra values your privacy. Data storage differs by deployment mode: • Official cloud service • Private enterprise server • Self-hosted deployment You can choose the data management option that best fits your needs.

  • It may include: • Registration details • Sign-in records • Device information • Network environment information • Security logs This information is mainly used for: • Account security • Service stability • Troubleshooting • Product improvement It is never used for purposes unrelated to the service.

  • You can recover it via your bound phone number, email, or a recovery method provided by your administrator. For on-premises enterprise deployments, please contact your enterprise administrator.

  • If you encounter a violating user on the platform, you can file a report in the app and the review team will handle it as soon as possible to protect other users. If your property or safety is harmed, please call the police (110) or report to your local authorities immediately.

  • Update your client to the latest version. On iPhone, membership can only be purchased via Apple in-app purchase. On Android and desktop, buy membership through the @PremiumBot bot, which supports USDT purchases and gifting to friends.

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